Park Updates

Hi! - We're opening late TOMORROW at 1pm on June 6th! - No Outside Food Allowed (Exceptions made for pre-booked parties) - Email Guestservice@altituderochester.com with questions or to book your group!

Jump To Your Local Park:
Rochester Change Locations
3333 West Henrietta Rd
Rochester, NY 14624
(585) 434-3260

Change Locations

Frequently Asked Questions

  • HOW OLD DO YOU HAVE TO BE TO JUMP ON THE TRAMPOLINES?
    Altitude is suitable for all ages.
  • WHAT SHOULD I WEAR?
    We recommend wearing comfortable clothes such as shorts, sweats, and t-shirts. We do not allow jumpers to wear any items with sharp objects such as belt buckles or clothing studs. Jumpers are not allowed to wear shoes on the trampolines. For your safety, we require all jumpers to wear Altitude Grip Socks. Refer to our park rules for more details.
  • DO I NEED SOCKS?
    Yes! We require every jumper to wear Altitude Grip Socks, these socks can be purchased at our park. Altitude Grip Socks have special material to provide grip on our surfaces for your safety. These can be washed and re-worn but are required in order to jump. We enforce this rule to help keep our jumpers safe and our park clean!
  • IS FOOD AVAILABLE?
    Yes, we do have food and drinks available for purchase. There is no outside food or drink permitted with the exception of a birthday dessert purchased from a store or bakery when you are hosting a birthday party.
  • CAN I PURCHASE TICKETS ONLINE?
    Yes, you can book jump time and parties online by clicking on the “Buy a Pass” button on the homepage or in the navigation menu. Please note that some specials are not included in this feature.
  • DO I HAVE TO PURCHASE TICKETS IN ADVANCE?
    No, however, time slots can fill up quickly, and without a reservation there is no guarantee that space will be available. We always recommend getting your jump tickets online and signing your waivers prior to a visit.
  • DO I HAVE TO SIGN A WAIVER?
    Yes, everyone who is on the trampolines and/or in the trampoline area must have a valid waiver on file and be checked in at the front desk (including non-jumpers). Guests must be 18 years or older and present a government issued photo ID to sign a waiver. If you are under 18 years old, a waiver must be signed by a parent or legal guardian. In most cases, waivers remain valid for one year.
jumping boy

Jump Safely

Safety is the top priority here at Altitude! We strive to make our park the the safest experience possible. To enjoy the full experience, watch our quick video orientation. Then visit our safety page to sign our waiver, learn more about our equipment, and view all the park rules.

Learn More Read Code of Conduct
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Certified Clean

When you are ready to come jump, rest assured that our Certified Clean program and audits will make the park clean and safe for the whole family!

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