Safety is our top priority here at Altitude. To enjoy the full experience, watch our quick video orientation on safety in our park:
Tips for an easy check in:
-Watch our Safety Video prior to arrival to become familiar with our rules so you can come ready to jump!
-Fill out a waiver ahead of time!
In order to save time when you arrive, fill out and sign your liability waiver in advance. Waivers can ONLY be filled out by an adult 18-years or older. All jumpers 17-years old and younger MUST have a parent or guardian fill out their waiver.
First time Jumpers must bring in a valid form of identification to verify their waiver. For those 17-years and younger the parent or guardian that filled out their waiver must be present to verify their waiver with a photo ID in order to jump. (After a waiver has been verified with a photo ID, 17 years and younger do not need a parent or guardian to be present until the waiver expires in one year.)
This is a family-friendly park. Failure to comply with the Park Rules and/or Code of Conduct could result in removal and/or banishment from the park.
WE HAVE A ZERO TOLERANCE FOR THE BELOW BEHAVIORS:
This park is monitored by video surveillance for the safety and security of all guests and employees. Failure to comply with the Park Rules and/or Code of Conduct could result in removal and/or banishment from the park.
At Altitude, your safety matters! Our team is dedicated to creating the safest and more enjoyable indoor adventure park possible. Our safety rules, in addition to our safety video and park regulations, provide important information needed to ensure a safe and fun-filled visit.
To ensure jump sessions are safe for everyone, we ask that all guests watch the safety video, review the rules, and sign a waiver. We’re looking forward to seeing you soon!
Cleanliness and safety are the most essential elements of a fun park experience. At Altitude, we’ve always prioritized our guests’ safety and well-being. With the coronavirus pandemic, though, we’ve stepped up our sanitization practices through a revolutionary cleanliness certification program called C3 (Caring through Cleanliness and Certification). Learn more about C3
All Altitude Trampoline Park equipment was designed, manufactured, and constructed to provide maximum safety for our jumpers.
Classic trampolines opened up jumpers to the risks of falling onto the ground and frequently caused injuries. Altitude trampolines are surrounded with rigid-yet-soft, 7-foot-high trampoline walls. They’re strong enough that jumpers can bounce right off them and back onto the trampoline floor!
Where the soft, 7-ft-high trampoline walls end, safety netting continues for a distance high enough to contain all jumpers. The safety netting can withstand up to 150 lbs per square inch.
Our trampolines have no gaps to fall through, and there are no exposed springs. All steel and springs are covered by inches of the highest quality padding.
We have implemented crowd control measures that limit the capacity of guests in the park. NOTE: Please reserve your jump pass online to secure your timeslot.
Our Foam Pit contains soft foam over a trampoline floor. Court monitors are present at all times to ensure that jumpers follow our safety rules. Diving headfirst into the Foam Pit is strictly prohibited. Plan your landings.
Our staff performs regular inspections to ensure all components of our trampolines and equipment are in proper working order.
We’re extremely proud of our staff at Altitude Trampoline Park - Holyoke. Every employee is dedicated to your safety and to providing professional customer service and attention.
You’ll find there’s much more to our staff than friendly faces. An ability to enforce our safety rules is a prerequisite to employment. Every candidate is screened for qualities and experience we feel will contribute to the safety of our customers.
Court monitors are the lifeguards of our trampoline park. They undergo classroom-style education, video presentations, group discussions, and emergency safety drills.
Our entire management team is CPR certified.
We are committed to the safety of our guests and go above and beyond industry standards to make sure that our park is safe. We hold routine meetings with our team members to review best safety practices and procedures to ensure each of our guests has an enjoyable experience.
Disclaimer: Trampolining is an inherently dangerous activity. Jump at your own risk.