COVID-19 Updates: Learn about our commitment to cleanliness

Frequently Asked Questions

  • HOW OLD DO YOU HAVE TO BE TO JUMP ON THE TRAMPOLINES?
    Altitude is suitable for all ages.
  • WHAT SHOULD I WEAR?
    We recommend wearing comfortable clothes such as shorts, sweats, and t-shirts. We do not allow jumpers to wear any items with sharp objects such as belt buckles or clothing studs. Jumpers are not allowed to wear shoes on the trampolines. For your safety, we require all jumpers to wear Altitude Safety Socks. Refer to our park rules for more details.
  • DO I NEED SOCKS?
    Yes! We require every jumper to wear Altitude Safety Socks, these socks can be purchased at our park. Safety Socks can be washed and re-worn but are required in order to jump. We enforce this rule to help keep our jumpers safe and our park clean!
  • IS FOOD AVAILABLE?
    Yes, we do have food and drinks available for purchase. There is no outside food or drink permitted.
  • CAN I PURCHASE TICKETS ONLINE?
    Yes, you can book jump time and parties online by clicking on “BUY TICKETS” button in the navigation bar or on the homepage. Please note that some specials are not included in this feature.
  • DO I HAVE TO PURCHASE TICKETS IN ADVANCE?
    No, however, time slots often fill up quickly, and without a reservation there is no guarantee that space will be available. We always recommend getting your jump tickets online prior to your visit.
  • DO I HAVE TO SIGN A WAIVER?
    Yes, everyone who is on the trampolines and/or the trampoline platform must sign a waiver. Must be 18 years or older to sign a waiver. If you are under 18 years old, a waiver must be signed by their parent or legal guardian. Online waivers remain valid for one year.

Jump Safely

Safety is the top priority here at Altitude! We strive to make our park the the safest experience possible. To enjoy the full experience, watch our quick video orientation. Then visit our safety page to sign our waiver, learn more about our equipment, and view all the park rules.

Learn More Read Code of Conduct

Certified Clean

As we re-open and you’re getting ready to come jump, rest assured that our Certified Clean program and audits will make the park clean and safe for the whole family!